How to ask a question the community can answer
The better the question, the faster the answer. Here’s the format that works:
Title
A factual summary of the problem.
Good: “Bankai Voice doesn’t activate after granting microphone permission”
Bad: “Help!!!”
Body — use this structure
What I’m trying to do:
e.g., “I want to transcribe a 1-hour meeting and get an AI summary at the end.”
What I did:
- Opened the Meeting Channel
- Started the meeting
- Clicked “Start transcription”
What happened:
e.g., “Transcription started but stopped on its own after 10 minutes and no summary appeared.”
What I expected:
e.g., “Transcription should run the full meeting and generate a summary at the end.”
My setup:
- Browser: (Chrome 120 on Windows, for example)
- Copera plan: Truly Free / Pro / Max / Enterprise
- Workspace size: (how many members)
What I tried:
- Reloading the page
- Testing in another browser
Visible error: paste the error message if you have one, or attach a screenshot.
Filled all of it out? Post. Someone usually responds within a few hours.
_(If it’s business-critical: direct human support is included only on paid plans with a support add-on. On Truly Free and Enterprise Free, the community is the main channel.)